Divisions vetted and engaged experienced Providers with hydro jet equipment to tackle each site. To locate blockages and understand the makeup of clogs a camera was used to inspect the drain line then a specific jet head was attached to the jetter to deal with the unique job. High pressure streams of water from the jetter pushed out any stuck debris through the store’s line and traveled into the city’s sewer system. The Divisions team maximized efficiency by grouping service visits together – ensuring Providers minimal Windshield time.
Divisions District Managers reviewed the Providers work on each site through a work verification process and provided reports on ServiceChannel
, an online facilities management software and contractor sourcing database. These reports covered the severity of each issue, detailed corrosion levels, grease build-up, the location of any bellies, as well as detail the number of cleanouts (areas that can be used to access a plumbing line) and locations. Before and after photographs of the lines were also attached with the report.
From the receipt of the work orders to the final invoicing the hydro jetting project was completed for 25 locations within 30 days.