Privacy Policy

Divisions Maintenance Group (hereafter referred to as "Divisions") is the operator and host of multiple mobile applications, including but not limited to “InPosition", “Maintenance Minder”, “MyDivisions (the "app").  This privacy policy applies to anyone who uses the App ("User," "you" or "your").  When you use or access this App, you give us your consent to collect, process, use, store and disclose, in accordance with this Privacy Policy, any information, including information that identifies you as an individual ("Personal Information"), that you submit or convey through your use of the App.

This Privacy Policy is subject to change at any time, effective immediately upon posting on the App.  It is your obligation to review the Privacy Policy from time to time. By using this App you represent that you have read, understand and accept this Privacy Policy.  Your continued use of the App following posting of changes to terms contained in this Privacy Policy will mean you understand and accept those changes.  If you do not agree with any of the terms of the Privacy Policy, you must discontinue use of the App.

In order to function as designed, the App will require access to the camera function of the Users’ mobile phone. Camera access is required for capturing photographs of services and properties to which the User is assigned.

We collect information related to your use of the App that does not identify you personally.  For each User, our web server automatically recognizes the visitor domain name, IP address, web browser and other information that helps us analyze App performance.  We collect this information to measure the use of our App and to improve our content and functionality.  

The information is collected to improve the functionality of the App, provide and improve our products and service, send announcements and communications about our products and services, facilitate marketing efforts, process your requests and otherwise operate our business.  

Any information collected from Users of the App will not be shared with any third party or affiliated companies. Divisions cannot warrant that all information will be protected against loss, misuse, or unauthorized access by third parties. By your use of the App, you acknowledge that no Internet data transmissions can be guaranteed as secure from such incidents, and you agree that you will not hold Divisions responsible for any such breach of security.

This policy applies only to the App and does not apply to websites that are linked to the App and not operated by or on behalf of Divisions.  Links to third party websites are provided solely as a convenience to you.  All content and services available via such websites are governed by the terms and conditions or privacy policies of those websites.

Terms of Use

Divisions Maintenance Group (hereafter referred to as "Divisions") is the operator and host of this website, "www.divisionsinc.com" (the "site").  These terms of use apply to anyone who uses the Site ("User," "you" or "your").  

The contents this Site are owned by Divisions and are protected by U.S. and international copyright laws. You may not reproduce, distribute, republish, upload, transmit, display, prepare derivative works of, publicly perform, sell, transfer, assign, license or use for commercial purposes any copyrighted material on this Site without the prior written consent of Divisions. All rights not expressly granted in these Terms of Use are reserved to Divisions.

You may use the Site content for your personal, non-commercial use only, provided that (a) you include without modification all copyright and other proprietary notices contained in the content, (b) you do not modify the content, (c) you do not use the content in a manner that suggests Divisions promotes or endorses your, or any third parties, causes, ideas, web sites, products or services, and (d) you do not use the content in any way that is unlawful or harmful to any other person or entity.

No quotes from any material on the Site may be used in any media without attribution to Divisions.

Any other use of Site content requires prior written permission from Divisions. For permission requests, contact dgardner@divisionsinc.com.  

Divisions Maintenance Group’s Ethics Policy

Ethical conduct is a core value for Divisions Maintenance Group, and our reputation for integrity is one of our most important assets.  In general, acting ethically means we put the interests of our customers and providers first, follow accepted business standards, and comply with all regulatory requirements.  Below is the Company’s Code of Ethics. It is our expectation that our employees, providers and customers alike all act in the most ethical manner.

The Divisions Maintenance Group Code of Ethics is based on our vision and mission and is guided by our core values.  While no document can anticipate all of the challenges that may arise, the Code communicates key guidelines and will assist Divisions Maintenance Group employees in making good decisions that are ethical and in accordance with applicable legal requirements.

To remain true to our vision and mission, we will conduct our business according to the following Code of Ethics:

  1. Personal and Professional Integrity:  A personal commitment to integrity in all circumstances benefits each individual as well as the organization.  We therefore:
  2. Strive to meet the highest standard of performance, quality, service and achievement in working towards our vision and mission.
  3. Communicate honestly and openly and avoid misrepresentation.
  4. Exhibit respect and fairness toward all those with who we come in contact with.
  5. Accountability:  Divisions Maintenance Group is responsible to its stakeholders, which includes providers, customers and others that have placed their faith in Divisions.  Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other stakeholders.  We will go to extraordinary lengths to satisfy our customers. We want to meet or exceed their expectations on every interaction serving them competently, efficiently and with passion.

Avoid Conflicts of Interest

Conflicts of Interest

We must avoid any relationship or activity that might impair, or even appear to impair, our ability to make objective and fair decisions when performing our jobs.   We owe a duty to Divisions to advance its legitimate interests when the opportunity to do so arises. We must never use Divisions Maintenance Group property or information for personal gain or personally take for ourselves any opportunity that is discovered through our position with Divisions Maintenance Group.

 

Here are some other ways in which conflicts of interest could arise:

  1. Being employed (you or a close family member) by, or acting as a consultant to, a competitor or potential competitor, supplier or contractor, regardless of the nature of the employment, while you are employed with Divisions Maintenance Group
  2. Serving as a board member for an outside commercial company or organization.
  3. Owning or having a substantial interest in a competitor, supplier or contractor.
  4. Having a personal interest, financial interest or potential gain in any Divisions Maintenance Group transaction.
  5. Placing company business with a firm owned or controlled by a Divisions Maintenance Group employee or his or her family.
  6. Accepting or providing gifts, discounts, favors or services from a customer/potential customer, competitor or supplier, unless equally available to all Divisions Maintenance Group employees.

Determining whether a conflict of interest exists is not always easy to do. Employees with a conflict of interest question must disclose this relationship in the annual compliance process.  Any activity, transaction or relationship that might give rise to a conflict of interest, employees must be reviewed and approved by a member of the Executive Team in advanced.

Gifts, Gratuities and Business Courtesies

Divisions Maintenance Group is committed to competing solely on a merit of our products and services. We should avoid any actions that create a perception that favorable treatment of outside entities by Divisions Maintenance Group was sought, received or given in exchange for personal business courtesies. Business courtesies include gifts, gratuities, meals, refreshments, entertainment or other benefits from persons or companies with whom Divisions Maintenance Group does or may do business. We will neither give nor accept business courtesies that constitute, or could reasonably be perceived as constituting, unfair business inducements that would violate law, regulation or polices of Divisions Maintenance Group or customers, or would cause embarrassment or reflect negatively on Divisions Maintenance Group’s reputation.

Offering Business Courtesies

Any employee who offers a business courtesy must assure that it cannot reasonably be interpreted as an attempt to gain an unfair business advantage or otherwise reflect negatively upon Divisions Maintenance Group. An employee may never use personal funds or resources to do something that cannot be done with Divisions Maintenance Group resources. Accounting for business courtesies must be done in accordance with approved company procedures.

Other than to our government customers, for whom special rules apply, we may provide nonmonetary gifts (i.e., company logo apparel or similar promotional items) to our customers. Further, management may approve other courtesies, including meals, refreshments or entertainment of reasonable value, provided that:

  • The practice does not violate any law or regulation or the standards of conduct of the recipient’s organization.
  • The business courtesy is consistent with industry practice, is infrequent in nature and is not lavish.
  • The business courtesy is properly reflected on the books and records of Divisions Maintenance Group.

Divisions Maintenance Group Whistleblower Hotline

  • Divisions Maintenance Group prides itself on a culture of openness, trust and integrity.  Therefore, we have established the following Ethics Policy. 
  • Effective ethics is a team effort involving the participation and support of every employee, provider, and customer.  Divisions Maintenance Group  will not tolerate any wrongdoing or impropriety at any time and management will take the appropriate measures to  act quickly in addressing any issues or infractions of this policy.
  • Regular business matters that do not require anonymity should be directed to a member of management  and should not be submitted using this service.  
  • The purpose is to report fraud, unlawful, unethical and other types of improper behavior.  A more complete description of the purpose of this policy is available in our ethics policy statement. This hotline is NOT a substitute for routine communications within our organization between associates and their managers, particularly as to workplace duties.  Likewise, it does not replace communications with HR staff about benefit issues or other job related issues.  This Whistleblower hotline is an additional communication tool for specific types of situations and it is provided because we believe that it is a good business practice to do so.
  • Employees, customers, or providers  who believe they are aware of a violation of the Code are expected and encouraged to report their concerns.  Employees may also contact the Hotline, using this link:

Website: www.lighthouse-services.com/divisionsinc

Toll-Free Telephone:

­    English speaking USA and Canada: 844-640-0066

­    Spanish speaking USA and Canada: 800-216-1288

­    Spanish speaking Mexico: 01-800-681-5340

­    French speaking Canada: 855-725-0002

Email:  reports@lighthouse-services.com

Such reports may be made confidentially and anonymously.  Please specify if you are an employee, a customer (and what company) or a Provider (and what company.)