Divisions Maintenance Group Makes Push For Nationwide Facilities Snow Preparedness: Ships Box Plows And Rock Salt To Protect Clients
- February, 2012
Hundreds of tons of rock salt have also been shipped to help protect the Company’s clients from weather-related business loss. Specific client facilities were chosen to receive box plows based on the Company’s analysis of historic snowfall data. Rock salt was distributed to those same areas, as well as regions that, predictably, have more unpredictable weather events.
Gary Mitchell, Divisions CEO, noted, “When we can pinpoint snow accumulation trends, there’s really no reason for resource shortages during the big winter storms. We are committed to providing clear and safe parking lots for our clients, even when the snow is knee-deep. It is also very gratifying when we have provided needed resources ahead of the unlikely or unexpected events.”
In a number of states, including Texas, Oklahoma, Tennessee, and Arizona, annual snowfall can be highly unpredictable and, generally, unanticipated. A random snowstorm can potentially bring business to a sudden halt if local service providers are armed with only their normal resources.
Recent heavy snowfall in Show Low, AZ illustrates the effectiveness of the Divisions customer service strategy. A national home improvement chain store anticipated some 15 inches of snow – with immediacy – and actually received 22 inches. The local Divisions service provider, Ford Snow Plowing and Removal, indicated that the rental of additional equipment and potential loss of money was imminent – despite its normal commitment of 4 backhoes and one truck to this specific property.
Divisions informed the provider that a box plow had recently been delivered to the property and was located inside the store. Shortly thereafter, 3 of the 4 backhoes were heading home, the remaining backhoe operator indicating he could "work five times faster with this plow – it’s awesome."
For large retailers, each “snow event” may require as many as two or three rock salt applications, with as much as two tons of salt per application. Divisions Maintenance Group has shipped, for example, 100 tons of rock salt to Dallas, TX locations alone. Divisions has also developed contingency plans for each of the regions it serves – arranging for area back-up providers to provide assistance in the event of a heavy storm.
The box plows purchase and distribution of rock salt was, of course, a major investment. “We don’t view cost as a deterrent when it comes to spending to better serve our customers,” says Mitchell. “It’s just the right thing to do.”
Divisions Maintenance Group is dedicated to providing national coverage of facilities maintenance services professionally, efficiently, and consistently across our customers' portfolios.
Founded in 1999 by five partners, Gary Mitchell, Grant Mitchell, Doug Lackey, Andy Smith, and Hugo Sakson, Divisions has quickly become a national leader in the facilities maintenance industry. Divisions' expert team of Facility Management professionals and network of certified providers keeps properties running at their peak. Our position as a leader in the marketplace is the direct result of our unwavering commitment to provide uninterrupted peace of mind to our customers for their facilities’ maintenance management needs.